Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, brand information, voice samples, and content preferences. We also collect usage data through analytics tools (PostHog) to improve the Service.

2. How We Use Your Information

We use your information to provide and improve the Service, including generating personalized scripts, training voice models, and processing payments. We do not sell your personal information.

3. Data Storage

Your data is stored securely using Supabase (PostgreSQL). Authentication is managed by Clerk. Payment information is processed and stored by Stripe. We never see or store your full card details.

4. AI Processing

Your brand information and voice samples are sent to AI models (Anthropic Claude) for script generation and voice analysis. This data is not used by AI providers for training. Generated content is stored in your account for your access.

5. Third-Party Services

We use the following third-party services:

• Clerk: Authentication
• Stripe: Payment processing
• Supabase: Database hosting
• Anthropic: AI script generation
• PostHog: Product analytics
• Sentry: Error monitoring
• Resend: Transactional emails

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, your data will be removed within 30 days, except where required by law.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may also export your scripts from the platform.

If you are in the European Economic Area (EEA), UK, or another jurisdiction with similar data protection laws, you also have the right to:

• Request restriction of processing your personal data
• Object to processing based on our legitimate interests
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with your local data protection authority

Legal basis for processing (GDPR): We process your data based on (a) performance of our contract with you (providing the Service), (b) your consent (analytics cookies, marketing emails), and (c) our legitimate interests (improving and securing the Service).

8. Cookies

We use essential cookies for authentication and session management. Analytics cookies (PostHog) are used to understand service usage patterns and improve the product.

You can manage your cookie preferences through the consent banner shown when you first visit the site. Essential cookies cannot be disabled as they are required for the Service to function. You can change your analytics cookie preference at any time by clearing your browser storage and revisiting the site.

9. Contact

For privacy-related questions or data requests, contact us at privacy@contentos.app.